Return and Refund Policy

Effective Date: 01/01/2025

Version 1.00.00.00

At Vaishnavam Vaidyasala LLP, customer satisfaction is our top priority. We strive to ensure that our products meet the highest quality standards. However, if you are not completely satisfied with your purchase, we’re here to help.

Returns

Eligibility for Returns

– Products must be returned within 7 days of delivery.

– Items must be unused, unopened, and in their original packaging.

– Proof of purchase, such as an invoice or receipt, is required.

Return Process

1. Contact our customer support team at vaishnavamvaidyasala@gmail.com to initiate a return.

2. Provide your order details, reason for return, and any supporting evidence (e.g., photos for damaged items).

3. Once approved, you will receive instructions on how to send the product back to us.

4. The return shipping cost is the customer’s responsibility unless the product was damaged or incorrect.

Refunds

Refund Eligibility

– Refunds are issued for items that are returned in accordance with our return policy.

– Refunds are also applicable if an order is canceled before it is shipped.

Refund Process

– Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

– Approved refunds will be credited to your bank account within 7-10 business days.

– Refunds will be credited to your original payment method. Please note that processing times may vary depending on your payment provider.

Partial Refunds

– Partial refunds may be issued for items not returned in their original condition or for returns initiated beyond the 7-day window.

Damaged or Incorrect Items

– If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

– Provide photographs of the product and packaging as proof. Once verified, we will arrange for a replacement or issue a full refund, including return shipping costs.

Exchanges

– Exchanges are available for defective or damaged products. Please contact our customer support team to arrange an exchange.

Contact Us

For any questions or assistance with returns and refunds, please reach out to us:

– Email:  vaishnavamvaidyasala@gmail.com

– Phone: +919645274590

We value your trust and strive to ensure a smooth and hassle-free shopping experience at Vaishnavam Vaidyasala LLP.